FAQ
Where does For Stars And Stripes ship from?
Our products are always shipped from as close to our customers as possible to ensure quick and efficient delivery.
What are your shipping times and costs?
We offer shipping times ranging from 3-10 business days, depending on the customer's location. Shipping costs will be displayed at checkout. While we aim to meet our delivery times, please understand that delays may occur due to unforeseen circumstances beyond our control. We appreciate your patience and assure you that we are doing our best to get your order to you as quickly as possible.
What happens if my package is lost or damaged?
While we take great care in packaging and shipping your items, there may be rare instances where packages are lost or damaged in transit. If you experience any issues with your shipment, please contact our customer service team through our contact form within 14 days of the expected delivery date. We will work with our shipping partners to investigate and resolve the issue promptly. Please note that our company does not cover the cost of products that get stolen upon delivery.
Do you accept returns or exchanges?
Our company does not accept returns or exchanges. Customers are responsible for choosing the correct size and specifications of their products. However, in certain circumstances, such as a clear fault on our part, we will refund the value of the order (excluding shipping costs). Please contact us through our contact form with any concerns.
How do I contact customer service?
For any inquiries, issues, or support, you can reach our customer service team through the contact form page. We aim to respond to all inquiries within 48 hours.
What if I am offended by a slogan or statement on your products?
We acknowledge that some slogans or statements may be controversial or sensitive to certain individuals. At For Stars And Stripes, we want to ensure that all our customers feel treated well and respected. If any product or slogan offends you, we kindly ask you to refrain from using our service.
What are your payment options?
We accept various payment methods, including major credit cards and PayPal. All transactions are securely processed to ensure your personal and financial information is protected.
How do I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can use this information to monitor the status of your delivery.